In second year it has been highlighted the importance of co-design and working with other people. I found it rather difficult to rely on other people especially when they are not as organised as myself. But maybe that's just the control freak in me, I do not know.
This site here:
http://www.servicedesigntools.org/repository
Shows serveral ways in which to aid your design research.
I, myself, have used a couple of these methods, one of my favourites in particular is mind mapping. I use it all the time in my work, as I am a very visual person and this makes it easier for me to learn things.
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